Returns & Refunds

To be eligible for a return, your item must be:

• Unused, unworn, and in the same condition you received it
• Returned in its original packaging (including tags, boxes, and any inserts)
• Accompanied by proof of purchase (order number or receipt)

1. Email us at shop@webelonghere.world with your order number and the reason for your return.
2. Once your return is approved, we will email you a prepaid return shipping label. The cost of the label will be deducted from your refund
3. The product must be shipped back within 5 days of receiving the shipping label. Returns shipped after 5 days may not be accepted.
4. We recommend keeping your tracking number until your refund is processed.

• Return shipping for size exchanges is the customer's responsibility (see Size Exchanges below).
• International returns are handled on a case-by-case basis (see International Returns below).

• All returns are subject to a review of the product once we receive it back.
• Once we receive your return and confirm it meets the conditions above, we will process your refund to your original payment method.
• Depending on your bank or card issuer, additional time may pass before the refund appears on your statement.
• Original shipping charges (if any) are non-refundable unless the return is the result of our error.
• If a returned item does not meet the conditions above, we may decline the refund.

The following cannot be returned or refunded:

• Clearance and final sale items. All clearance sales are final due to limited sizing and availability.
• Gift cards

• Items purchased with a discount or promo code may be eligible for return, but availability is not guaranteed.
• Please contact us at shop@webelonghere.world to confirm before shipping the item back.

If your order arrives damaged or defective, email us at shop@webelonghere.world within 7 days of delivery with your order number and photos of the issue.

• We are happy to exchange unworn items in their original packaging for a different size within 7 days of delivery, subject to availability.
• To request a size exchange, email us at shop@webelonghere.world with your order number and the size you would like.
• For size exchanges, return shipping of the original item is the customer's responsibility. Once we receive and review the original item, we will ship your replacement size at no additional charge.
• If the size you want is no longer available, we will issue a refund to your original payment method.

If we sent you the wrong item, email us at shop@webelonghere.world with your order number. We will provide a prepaid shipping label at our cost to send the original item back, and we will ship you the correct item.

We can accept returns on gifts, but we will need the original purchaser's receipt, or confirmation from the original purchaser that the item was a gift. All requirements above, such as eligibility, return window, etc., apply. Any refund will be issued to the original form of payment used for the purchase.

You may request a refund for a pre-order item at any time before it ships, but it’s not guaranteed.

International returns are handled on a case-by-case basis. Please reach out to us at shop@webelonghere.world to confirm whether a return is possible before shipping anything back.

Reach us any time at shop@webelonghere.world, and our team will help you through the process.